Hamari Privacy Policy kya kehti hai
Jab aap hustler par apna account kholtay ho, aapka personal information, payment details aur khel ke records محفوظ rehte hain. Hum ne is policy ko likha hai taakay...
Hamari data handling ke rules
Aapka naam, email, phone number aur payment method — ye sab aapke account ko secure rakhne aur withdrawals process karne ke liye zaroori hain. Hamara platform jahan local qanoon ijazat deta hai, wahan hi aap apna account use kar sakte ho. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise daaltay ho, tab aapka transaction bank ke through verified hota hai. Hum
third-party service providers ke saath bhi kaam karte hain — live table studios, payment processors aur customer support teams — lekin sab ke sath confidentiality agreement hoti hai. Aapka data Pakistan mein rahatay hain jahan tak mumkin ho, aur hum iska backup maintain karte hain taakah agar koi issue ho to account access resume ho sake.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Agar apka privacy se sawaal ho
Email Support
Privacy ke kisi bhi sawal ke liye aap [email protected] par email kar sakte ho. Hum 24 ghanton mein jawab dete hain. Aapka message directly hamari security team tak pohanchta hai.
Live Chat
Jab aap logged in ho, aap live chat se bhi poocha kar sakte ho. Customer support team aapka account aur privacy settings samjha sakta hai aur verification process bataya sakta hai.
Account Settings
Aapka account page par 'Privacy Preferences' section hai. Wahan se aap dekh sakte ho ke aapka kaunsa data save hai aur aap kaunsi cookies ya tracking disable kar sakte ho.
Hamari suraksha ke pehlu
SSL Encryption
Hamara poora site HTTPS ke through chalata hai. Jab aap login karte ho ya payment details enter karte ho, sab kuch encrypted hota hai. Koi bhi third party aapka data dekh nahi sakta.
Payment Verification
JazzCash, Easypaisa, SadaPay aur Raast — har ek withdrawal se pehle aapka identity aur account verify hota hai. Agar suspicious activity dikhe, hum aapko immediately notify karte hain.
Data Retention Policy
Aapka khel ka record 5 saals tak rakhte hain taakah disputes settle ho sakin aur tax compliance ho sake. Uske baad data delete hota hai ya anonymized hota hai.
No Selling to Third Parties
Aapka personal data hamara asset nahi hai jo hum bikray. Hum iska istemal sirf internal analytics, fraud detection aur legal compliance ke liye karte hain.
Audit Trail
Har login, withdrawal aur account change ka record aapke account par visible hota hai. Agar kuch alag lag jaye, aap immediately report kar sakte ho aur hum investigate karte hain.
Password & 2FA
Aapka password bcrypt se hash hota hai. Two-factor authentication available hai — aap SMS ya authenticator app use kar sakte ho extra layer ke liye.
Hamara privacy approach kya alag banata hai
| Clear Withdrawal Timeline | Dusre platforms 5-7 din wait karte hain. Hamari policy mein withdrawal verification 24 ghanton mein complete hona chahiye agar documents sahi ho aur JazzCash ya Easypaisa se ho. |
|---|---|
| No Hidden Data Sharing | Marketing partners ko aapka email directly nahi dete. Hamari emails sirf account updates, withdrawals aur security alerts ke hote hain — promo bilkul nahi jabtaq aap opt-in na karo. |
| Account Deletion Available | Aap apna account delete kar sakte ho aur SadaPay ya Raast se baaki paise nikal sakte ho. Uske baad aapka khel ka data 30 dinon mein purqi tarah delete hota hai. |
| Transparent Cookie Use | Hamara site analytics aur live table performance track karne ke liye cookies use karta hai. Lekin first-party cookies hi use hote hain — third-party tracking nahi. Aap cookies disable kar sakte ho bhi. |
| Pakistan-Based Infrastructure | Aapka data Pakistan mein stored rehta hai jahan tak local qanoon allow karte hain. Backup server bhi Pakistan ya India region mein hi rakhe hain, international nahi. |
| Privacy Team Accessible | Hume dedicated privacy officer hai jo emails jawab deta hai aur data requests process karta hai. Ye sirf badi companies mein hote hain, aur hamara chota ho ke bhi hum ye priority dete hain. |
| Annual Policy Review | Har saal hamara privacy policy update hota hai based on new features aur local law changes. Agar kuch major badlao ho, email se notify karte hain aur opt-out option bhi dete hain. |
Aapke account par jo features hain
Data Download Option
Account settings mein 'Download My Data' button hai. Aap apna sab personal information aur transaction history CSV ya JSON format mein download kar sakte ho.
Activity Log
Har login, transfer aur setting change aapke activity log mein dikh jaata hai with IP address aur device type. Suspicious activity dekh ke immediately change kar sakte ho.
Payment Method Management
JazzCash, Easypaisa, SadaPay aur Raast accounts apne account se link ho sakte hain. Aap kisi bhi time kisi link ko remove kar sakte ho ya new account link kar sakte ho.
Privacy Preferences
Email notifications, SMS alerts aur cookies ke liye toggle switches hain. Aap customize kar sakte ho ke kaun se messages chaiye aur kaun se nahi chaiye.
Withdrawal Verification Status
Jab aap paise nikaalne ke liye request karte ho, real-time status dikhai deta hai — kyun pending hai ya kyun approved hua. Agar SadaPay mein issue ho to explain milta hai.
Security Checkup
Hum automatically security scan karte hain aur agar koi risk dikhe to notify karte hain. Password change, 2FA enable, email verify — ye sab ek checklist mein track rehta hai.